Organization

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com. The Customer Care Expert program focuses on training the skills needed to become successful Customer Care Experts at T-Mobile. Through the course of the apprenticeship program, participants will complete a series of demonstrated learnings delivered through digital platforms, classroom training, mentoring, and on the job learning. After successful fulfillment of demonstrated learnings of the program, graduates will receive a certificate of completion from the US Department of Labor. Earners of the apprenticeship certificate have successfully demonstrated skills capability as customer service experts.

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ACE ID: TMOB-0001
June 1, 2016 to May 31, 2026
Recommended credits: 27
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Associate Expert (Customer Service Representative) Apprenticeship Program
Course
Associate Expert (Customer Service Representative) Apprenticeship Program
T-Mobile