Congress, Higher Ed Leaders Urge Education Department to Address FAFSA Issues
April 15, 2024

Members of Congress and higher education leaders last week continued to highlight how the disastrous rollout of the revised FAFSA is affecting students, while urging the Department of Education (ED) to promptly address the ongoing problems.

The FAFSA implementation has been “a rolling catastrophe,” ACE President Ted Mitchell said on the latest episode of dotEDU. “And as we know, it rolls right over a population of students we care deeply about, first-generation, low-income students, many of whom are students of color who are trying to reach out for that American dream in terms of higher education and what they're finding is impediments at every turn.”

Mitchell’s sentiments were shared by a bipartisan group of legislators during a House Education and the Workforce subcommittee hearing on the issue. Republicans, Democrats, and witnesses agreed that the botched FAFSA rollout has harmed students and institutions and called for urgent action to support them.

“The Department of Education’s FAFSA rollout was mired in delays and dysfunction,” said Rep. Burgess Owens (R-UT), chair of the Higher Education and Workforce Development subcommittee. “Without accountability, the Department of Education’s botched implementation threatens to damage students, families, and institutions.”

Rep. Frederica Wilson (D-FL), ranking member of the subcommittee, added that “these setbacks put decades of progress in jeopardy, slamming the brakes on efforts to widen access to higher education and financial stability for students of color, first-generation students, and those from low-income backgrounds.”

ED said that students would be able to make corrections to their FAFSA forms this week, and it would reprocess Institutional Student Information Record (ISIRs) affected by known errors. ED announced that upwards of 30 percent of submitted forms contain data errors and will need to be processed, and a significant portion of submitted forms contain other errors.

To help navigate the ongoing FAFSA crisis, ACE published a timeline of key developments, which will be updated regularly

As delays and glitches plague the FAFSA rollout, students and institutions continue to feel the impacts. As of March 29, ED reported that 40 percent fewer high school students had completed the FAFSA than they did by that date in 2023.

“I'm worried that this drop will be greater than the pandemic drop,” Mitchell said on dotEDU. “But certainly the same groups of potential students are those who are sitting on the sidelines--low-income students, first-generation college students, and many students of color--who once again are feeling that this system is stacked against them and that they really don't belong in the higher education system.”

A recent survey led by ACE, EDUCAUSE, and NACBUO of stakeholders at member colleges and universities revealed challenges institutions are facing with the new FAFSA system. Forty-seven percent of respondents indicated their institutions would be adjusting May 1 enrollment deadlines, with 13 percent already having done so, a number that continues to grow.

ACE and other higher education groups are encouraging colleges and universities to provide flexibility regarding enrollment and financial aid deadlines. You can view ACE’s list of institutions that have extended their deadlines here. Email Nick Anderson, ACE vice president for higher education partnerships and improvement, to have your institution included.

Photo of the outside of the Department of Education building in Washington DC
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