Outcomes
SEMO used the LSL’s facilitated change management process as a framework for developing a new, university-wide strategic action plan. A Strategic Action Plan Steering Committee was charged with developing a focused, prioritized, and concise plan to shape a vision for SEMO that was targeted, comprehensive, and forward-looking. The steering committee, composed of 21 representatives from across the institution, placed heavy focus on incorporating constituent input and feedback. The LSL process and invaluable guidance from their LSL adviser enabled the institution to create and adopt this new action plan, paving the way for SEMO’s faculty, staff, administration, and students to work innovatively and energetically together toward increased learner success and a full realization of the plan’s stated outcomes.
“The ACE Learner Success Lab led us to quickly understand that the future of learner success at SEMO hinged upon a comprehensive university-wide strategic action plan that encompassed three major outcomes. As a result, we now have a living, breathing plan. We credit the LSL’s change management approach and the coaching and mentorship of our LSL adviser for our success in developing an action-oriented path forward.”—Carlos Vargas, President, SEMO