Colleges, universities, service representatives, and key JST program business participated in a free webinar event--the JST Stakeholders Forum--facilitated by the American Council on Education. This was an interactive feedback session. The JST Operations team provided updates to the JST. Audience engagement during polling and use of the Q&A forum was critical to improve operational excellence, build support to institutions, and to provide service members and veterans with the best military transcript.
Key meeting objectives:
- Document the JST updates and modifications executed over the past fiscal year;
- Contribute recommendations and enhancement ideas to improve JST functionality, services; and
- Identify process improvements to build support and acceptance with academic institutions.