To Achieve Integration and Inclusivity, Leaders Move Beyond International Recruiting
November 09, 2016

The dialogue at ACE’s Executive Forum for Leading Internationalization—held by the Council’s Center for Internationalization and Global Engagement (CIGE) last week in Washington, DC—spanned small towns, cities, countries and continents. It began aboard the 7 train that runs from Manhattan to LaGuardia Community College’s main campus in Queens, NY, where keynote speaker and LaGuardia President Gail O. Mellow serves a highly global institution.

The meeting brought together presidents, chief academic officers, senior international officers and chief student affairs officers to address “Engaging International Students: Beyond Recruiting,” with the overarching focus on formulating a comprehensive strategy for integrating international students. Beginning with Mellow’s keynote address, a series of panels and discussions highlighted research on the experience of international students and emerging practices for making the classroom and campus more globally inclusive. ACE staff also gave attendees a preview of early results from the 2016 Mapping Internationalization survey.

Community as a Resource for Internationalization

At LaGuardia, 45 percent of students come from outside the United States and speak 111 languages. While institutions in smaller towns and rural areas may not enroll a student body so globally diverse as LaGuardia, Mellow predicts it is the way of the future. The challenge now before LaGuardia and others is to create campus environments where students can express their full identities, grapple with difference and learn about the world from one another.

LaGuardia’s position as a highly international community college in a diverse urban area ensures that “international isn't something special, it's a given and it's everywhere,” Mellow said. LaGuardia embraced and adapted to its community, a vital element of integrating international students echoed by other leaders during the meeting.

Kathy Johnson, executive vice chancellor of Indiana University-Purdue University Indianapolis (IUPUI), a member of the 10th cohort of ACE’s Internationalization Laboratory, sees her campus’s globalization strategy as an asset to the growing city of Indianapolis. Bill Holmes, executive director in the Office of International Affairs at Central Michigan University, a member of the 14th Lab cohort, agreed. He urged assembled leaders to engage with “why my location,” rather than “why not my location,” and said that by incorporating the community into internationalization strategies, campus leaders can help international students write “narratives” that fit into the broader fabric of campus locality. 

“Get People to the Table”

Developing a broad strategy for integrating international students may involve many actors on campus—not just the international student services office. Byron McCrae, vice president of student affairs and dean of students at Hampshire College (MA), suggested that leaders first “get people to the table” to solve problems together. Holmes echoed this idea, noting that his office partners directly with student services and other units to better help international students in direct and practical ways.

In her previous post at the University of Tulsa, where international student enrollment rose to 25 percent, Lehigh University Vice President and Vice Provost for International Affairs Cheryl Matherly employed the technique of “appreciate inquiry” to identify when and where students experienced inclusion across campus, then based positive recommendations on feedback from a variety of constituents.

Difference as an Asset

Repeated throughout the day was the need to embrace students’ complex and fluid identities when developing strategies for internationalization. According to Chris R. Glass, assistant professor at Old Dominion University and a lead researcher on the Global Perspective Inventory, “Who you attract to your campus affects the strategy you use to structure, assess, support, track and sustain international student engagement.” Mellow emphasized that a student’s identity is more than language and culture, and noted that educators tend to regard multilingualism and cultural difference as “less than.”

Rather than focusing only on what institutions can do “for” or “to” international students, which can reinforce the concept of “other,” Dana Mortenson, co-founder and executive director of World Savvy, suggested that campus leaders consider what international students have to offer. An inclusive learning environment, she said, means drawing on their contributions to facilitate learning between students.

Faculty Are the Lynchpin

Increasing international student enrollment can significantly affect classroom dynamics, and faculty often struggle to find pedagogies that accommodate differences in learning styles, cultural backgrounds and language abilities. Mark W. Harris, president emeritus of ELS Educational Services, Inc.—which sponsored the 2016 Executive Forum for Leading Internationalization—presented findings from a 2015 survey of more than 2,000 international students who identified challenges they face in U.S. classrooms and offered recommendations for instructors.

ACE’s Mapping Internationalization report, due to be released this spring, will reveal whether institutions’ support for faculty has become more or less common in the five years since the survey was last administered.

For more information about the Executive Forum for Leading Internationalization, please email cige@acenet.edu. Applications for the 2017-2019 cohort of ACE's Internationalization Laboratory will open in January 2017.​

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2016 Mapping Internationalization Survey

ACE's Internationalization Laboratory
Applications for the 2017-2019 cohort of ACE's Internationalization Laboratory will open in January 2017.