The dialogue at ACE’s Executive Forum for Leading Internationalization—held by the Council’s Center for Internationalization and Global Engagement
 (CIGE) last week in Washington, DC—spanned small towns, cities, 
countries and continents. It began aboard the 7 train that runs from 
Manhattan to LaGuardia Community College’s main campus in Queens, NY, where keynote speaker and LaGuardia President Gail O. Mellow serves a highly global institution.
The meeting brought together presidents, chief academic officers, 
senior international officers and chief student affairs officers to 
address “Engaging International Students: Beyond Recruiting,” with the 
overarching focus on formulating a comprehensive strategy for 
integrating international students. Beginning with Mellow’s keynote 
address, a series of panels and discussions highlighted research on the 
experience of international students and emerging practices for making 
the classroom and campus more globally inclusive. ACE staff also gave 
attendees a preview of early results from the 2016 Mapping Internationalization survey.
Community as a Resource for Internationalization
At LaGuardia,
 45 percent of students come from outside the United States and speak 
111 languages. While institutions in smaller towns and rural areas may 
not enroll a student body so globally diverse as LaGuardia, Mellow 
predicts it is the way of the future. The challenge now before LaGuardia
 and others is to create campus environments where students can express 
their full identities, grapple with difference and learn about the world
 from one another.
LaGuardia’s position as a highly international community college in a
 diverse urban area ensures that “international isn't something special,
 it's a given and it's everywhere,” Mellow said. LaGuardia embraced and 
adapted to its community, a vital element of integrating international 
students echoed by other leaders during the meeting. 
Kathy Johnson, executive vice chancellor of Indiana University-Purdue University Indianapolis (IUPUI), a member of the 10th cohort of ACE’s Internationalization Laboratory,
 sees her campus’s globalization strategy as an asset to the growing 
city of Indianapolis. Bill Holmes, executive director in the Office of 
International Affairs at Central Michigan University,
 a member of the 14th Lab cohort, agreed. He urged assembled leaders to 
engage with “why my location,” rather than “why not my location,” and 
said that by incorporating the community into internationalization 
strategies, campus leaders can help international students write 
“narratives” that fit into the broader fabric of campus locality. 
“Get People to the Table”
Developing a broad strategy for integrating international students 
may involve many actors on campus—not just the international student 
services office. Byron McCrae, vice president of student affairs and 
dean of students at Hampshire College
 (MA), suggested that leaders first “get people to the table” to solve 
problems together. Holmes echoed this idea, noting that his office 
partners directly with student services and other units to better help 
international students in direct and practical ways. 
In her previous post at the University of Tulsa, where international student enrollment rose to 25 percent, Lehigh University
 Vice President and Vice Provost for International Affairs Cheryl 
Matherly employed the technique of “appreciate inquiry” to identify when
 and where students experienced inclusion across campus, then based 
positive recommendations on feedback from a variety of constituents.
Difference as an Asset 
Repeated throughout the day was the need to embrace students’ complex
 and fluid identities when developing strategies for 
internationalization. According to Chris R. Glass, assistant professor 
at Old Dominion University
 and a lead researcher on the Global Perspective Inventory, “Who you 
attract to your campus affects the strategy you use to structure, 
assess, support, track and sustain international student engagement.” 
Mellow emphasized that a student’s identity is more than language and 
culture, and noted that educators tend to regard multilingualism and 
cultural difference as “less than.” 
Rather than focusing only on what institutions can do “for” or “to” 
international students, which can reinforce the concept of “other,” Dana
 Mortenson, co-founder and executive director of World Savvy,
 suggested that campus leaders consider what international students have
 to offer. An inclusive learning environment, she said, means drawing on
 their contributions to facilitate learning between students.
Faculty Are the Lynchpin
Increasing international student enrollment can significantly affect 
classroom dynamics, and faculty often struggle to find pedagogies that 
accommodate differences in learning styles, cultural backgrounds and 
language abilities. Mark W. Harris, president emeritus of ELS Educational Services, Inc.—which
 sponsored the 2016 Executive Forum for Leading 
Internationalization—presented findings from a 2015 survey of more than 
2,000 international students who identified challenges they face in U.S.
 classrooms and offered recommendations for instructors. 
ACE’s Mapping Internationalization
 report, due to be released this spring, will reveal whether 
institutions’ support for faculty has become more or less common in the 
five years since the survey was last administered.
For more information about the Executive Forum for Leading Internationalization, please email cige@acenet.edu. Applications for the 2017-2019 cohort of ACE's Internationalization Laboratory will open in January 2017.