Course

Course Summary

Credit Type:

Course

ACE ID:

DEOM-0010

Organization's ID:

DD-1512-0006

Organization:

Defense Equal Opportunity Management Institute

Length:

40 hours

Dates Offered:

Credit Recommendation & Competencies

Level	Credits (SH)	Subject
Lower-Division Baccalaureate	3	equal employment opportunity counseling

Description

Objective:

The course objective is to introduce students to EEO counseling and help EEO Counselors develop techniques through lecture, discussion, and interactive role-plays that help the EEO Counselor succeed in the Federal sector

Learning Outcomes:

Know the fundamentals and evolution of Civil Rights and EEO.
Know the roles and responsibilities of an EEO Counselor.
Know the fundamental roles and responsibilities of the Civilian Personnel Office. Know how workplace harassment can impact an organization.
Know the EEO complaints process as it pertains to the EEO Counselor.
Know how to properly frame the claim of discrimination or harassment.
Know how to conduct an EEO complaint inquiry.
Know the fundamentals of resolving complaints within the Federal EEO complaints processing system.
Know how to write an EEO Counselor's report. Comprehend how the communication process can impact mission effectiveness.

General Topics:

This course develops a base of knowledge and skills that allows graduates to serve as effective EEO Counselors or Practitioners at the entry level. The studies focus on the statutory/legal as well as intra/interpersonal and organizational aspects of equal employment opportunity (EEO). Training progresses through understanding the causes/effects of discrimination, EEO programs for Federal employees/applicants for employment, civilian personnel/human resource management, the roles and responsibilities of EEO Counselors/Assistants/Specialists, communication and interviewing skills, staff procedures, writing and briefing skills, documenting EEO inquiries, and resolving EEO complaints (including Alternative Dispute Resolution or ADR)

Instruction & Assessment