| Competency Framework |
Statement |
| ETA Building Blocks Model |
Behave consistently, predictably, reliably and dependably. |
| ETA Building Blocks Model |
Obtain and complete appropriate information, approvals, paperwork, signatures, and other requirements promptly and accurately. |
| ETA Building Blocks Model |
Arrive on time, as scheduled, and prepared to work, meetings, and calls. |
| ETA Building Blocks Model |
Follow directions and organizational rules, procedures and policies as communicated in a variety of ways. |
| ETA Building Blocks Model |
Show sincere interest and sensitivity to the needs or feelings of others. |
| ETA Building Blocks Model |
Respond appropriately to the behaviors, concerns, or motives of others and provide support when others are upset. |
| ETA Building Blocks Model |
Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation. |
| ETA Building Blocks Model |
Respect, accept, and show positive regard for coworkers, employees, colleagues, and customers. |
| ETA Building Blocks Model |
Comply with federal, state, and local regulations as well as company policies or procedures. |
| ETA Building Blocks Model |
Abide by a strict code of ethics that goes beyond what the law requires, even in the face of opposition. |
| ETA Building Blocks Model |
Act in the best interests of the organization, community, and environment. |
| ETA Building Blocks Model |
Establish trust and credibility by treating others with honesty, fairness and respect. |
| ETA Building Blocks Model |
Make decisions that are objective or reflect the just treatment of others. |
| ETA Building Blocks Model |
Maintain composure and manage emotions in order to deal effectively with stressful situations. |
| ETA Building Blocks Model |
Demonstrate a positive attitude towards and pride in one's work and the work of the organization. |
| ETA Building Blocks Model |
Interact with others pleasantly, courteously, and professionally. |
| ETA Building Blocks Model |
Ensure personal safety by engaging in training to use equipment, tools, and personal protective equipment appropriately. |
| ETA Building Blocks Model |
Follow established safety practices as appropriate for one's role, work environment, and field of work or study. |
| ETA Building Blocks Model |
Report injuries, incidents, and workplace hazards to responsible parties as soon as safely possible. |
| ETA Building Blocks Model |
Recognize, anticipate, prevent, and address common hazards in order to prevent workplace illness and injuries. |
| ETA Building Blocks Model |
Anticipate and recognize the existence of problems, the key issues involved, and their criticality. |
| ETA Building Blocks Model |
Integrate information to generate a variety of high-quality alternative approaches to the problem. |
| ETA Building Blocks Model |
Maintain field-specific qualifications, licenses, requirements and expectations. |
| ETA Building Blocks Model |
Set up, use, maintain, and repair tools in the workplace. |
| ETA Building Blocks Model |
Identify and use relevant disciplinary methods to solve problems. |
| ETA Building Blocks Model |
Explain and utilize basic knowledge, terminology, and relevant principles and practices within a field. |
| ETA Building Blocks Model |
Explain and utilize basic knowledge, terminology, and relevant principles and practices within a field. |
| ETA Building Blocks Model |
Develop and apply extended knowledge in the field. |
| ETA Building Blocks Model |
Follow applicable laws, rules, policies, and regulations in the field. |
| ETA Building Blocks Model |
Apply comprehensive and specialized knowledge in the field. |
| ETA Building Blocks Model |
Integrate comprehensive knowledge within the field, including core theories and practices. |