Course

Course Summary
Credit Type:
Course
ACE ID:
WITS-0008
Location:
Classroom-based
Length:
12 weeks (36 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Physical Education, Fitness, or Sports Management
Description

Objective:

The course objective is to prepare fitness professionals for the management of a department or an entire club operation.

Learning Outcomes:

  • Describe the history of health and fitness facilities
  • Distinguish between a member and a customer
  • Develop effective programming
  • Discuss financial issues including budgeting, forecasting, and raising capital
  • Devise strategies for staff recruitment, leadership, motivation and retention
  • Manage risks and liabilities
  • Discuss beliefs, attitudes and behaviors that influence membership purchase and member retention
  • Describe strategies for branding, marketing and selling memberships
  • Explain the role of club culture in membership sales and member retention
  • Describe various types of facilities and equipment
  • Identify front of house, heart of house, spa and sports areas and their peculiar requirements
  • Explain the differences and similarities between the American and International fitness markets
  • Identify factors that will influence the future of the fitness industry

General Topics:

  • History, evolution of industry, and trends
  • Fitness activity beliefs and behaviors of Americans and implications for health and fitness industry membership
  • Pricing strategies
  • Branding
  • Selling memberships
  • Sales success culture
  • Retention creating a service culture
  • Programming and membership
  • Legal business structures
  • Business operating models
  • Getting business started
  • Basic financial tools and benchmarks for financial performance
  • Budgeting
  • Buying and selling a club
  • Employee v. independent contractors
  • Compensation and benefits
  • Education and skill
  • Organizational structure
  • Team building, leadership, and management
  • Fitness club facilities
  • Construction design, process, and costs
  • Equipment
  • Risk management
  • Safety programs
  • Front desk operations
  • Child care facility
  • Club spa types, consumers, facilities, and equipment
  • International health and fitness club industry
  • Future of the health and fitness club market
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Presentations
  • Quizzes
  • Written Papers

Minimum Passing Score:

70%
Supplemental Materials