Course

Course Summary
Credit Type:
Course
ACE ID:
WALM-0035
Organization:
Walmart Stores, Inc.
Location:
Classroom-based
Length:
6 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Business Communication or Communication Studies
Description

Objective:

The course objective is to provide students with an understanding and appreciation for effective communication in business environments, including speaking, listening, thinking, responding, reading, writing, communicating nonverbally, and utilizing technology.

Learning Outcomes:

  • Explain barriers to effective communication
  • Explain the impacts of intercultural communication in the business environment
  • Differentiate between various quality levels of email and verbal communication scenarios
  • Define effective and efficient communication
  • Recognize the various theories of communication as they apply in the business environment
  • Identify various business communication modalities and their advantages and limitations

General Topics:

  • Foundations of communication
  • Effective business writing
  • Writing in action
  • Developing presentations
  • Organization and outlines for presentations
  • Interpersonal and intrapersonal business communication and negative news
  • Intercultural, intracultural, and international business communication
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Lectures

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Quizzes
  • Written Papers

Minimum Passing Score:

75%
Supplemental Materials