Course

Course Summary
Credit Type:
Course
ACE ID:
WALM-0115
Organization:
Walmart Stores, Inc.
Location:
Classroom-based
Length:
8 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Introduction to Logistics
Description

Objective:

The course objective is to introduce students to the concept of reverse logistics management. It introduces the learner to the importance of reverse logistics (RL), the purposes and processes as it pertains to returned merchandise as well as excess inventory. An emphasis is placed on asset recovery and the reuse of products and materials.

Learning Outcomes:

  • Understand the types of activities common with reverse logistics
  • Recognize the impact reverse logistics has on improving customer service and repeat business
  • Compare and Contrast forward versus reverse logistics
  • Examine the challenges and barriers to implementing a reverse logistics process
  • Discuss how products move through the reverse logistics flow
  • Increase knowledge of the returns management process in the reverse logistics process
  • Synthesize Best practices in reverse logistics

General Topics:

  • Basics of reverse logistics management
  • Analysis of reverse logistics with supply chain industry
  • Review of trends and best practices
  • An overview of asset recovery
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes
  • Written Papers

Minimum Passing Score:

75%
Supplemental Materials