Course

Credit Type:
Course
ACE ID:
WALM-0152
Version:
1
Organization:
Walmart Inc.
Location:
Classroom-based
Length:
5 days (40 hours)
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Organizational Behavior
Competency Framework Statement
Lightcast Skills Influencing Skills
Lightcast Skills Planning
Lightcast Skills Self-Motivation
Lightcast Skills Communications
Lightcast Skills Computer Literacy
Lightcast Skills Interpersonal Communications
Lightcast Skills Problem Solving
Description

Objective:

The course objective is to equip participants with the skills to navigate real-world situations, lead with inspiration and empathy, attract and retain top talent, and champion Walmart’s culture, ensuring a positive and productive environment for our associates and communities.

Learning Outcomes:

  • Identify customer/member needs, share best practices with the team, use relevant metrics, and implement strategies to improve satisfaction and loyalty.
  • Listen to associates, act on their concerns, create a healthy workplace, and foster an environment where everyone can bring their best self to work.
  • Embrace differences, create an inclusive environment, demonstrate respect for others, and support initiatives that attract diverse talent.
  • Utilize digital products and make data-driven decisions, embrace change, and facilitate buy-in for new technologies and processes.
  • Identify historic milestones and cultural behaviors, align personal beliefs with Walmart’s core values, and adapt interactions to reflect these values.
  • Build trusting relationships, set high expectations, provide actionable feedback, and coach team members for optimal performance.
  • Solve complex problems collaboratively, practice self-care, balance personal and professional needs, and demonstrate servant leadership.
  • Identify community resources, understand Walmart’s role in the community, develop and implement community impact plans, and network with senior leaders to embody Walmart’s leadership expectations.

General Topics:

  • Company mission and values
  • Community leadership
  • Associate well-being focus
  • Influence and communication
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Experiential tours and 360 feedback

Methods of Assessment:

  • Other
  • Scenario Based Questions
Supplemental Materials
Equivalencies

Other offerings from Walmart Inc.

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College Credit Opportunities