Course

Credit Type:
Course
ACE ID:
WALM-0221
Version:
1
Organization's ID:
5003 or 5040 (PR)
Organization:
Location:
Classroom-based
Length:
2 days (16 hours)
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Retail Operations Management
Competency Framework Statement
Lightcast Skills Budgeting
Lightcast Skills Management
Lightcast Skills Customer Service
Lightcast Skills Operations
Description

Objective:

The course objective is to apply effective merchandising and operational strategies to manage the Fashion department in ways that drive sales, profitability, and customer satisfaction; analyze store performance data and operational practices to identify opportunities for improving fashion operations and visual impact; and develop and implement a SWAS (Store Within a Store) plan that strategically integrates merchandising excellence and operational efficiency to position the Fashion area as a key driver of store traffic, sales, and customer engagement.

Learning Outcomes:

  • Apply effective merchandising and operational strategies to manage the Fashion department in ways that drive sales, profitability, and customer satisfaction
  • Analyze store performance data and operational practices to identify opportunities for improving fashion operations and visual impact
  • Develop and implement a SWAS (Store Within a Store) plan that strategically integrates merchandising excellence and operational efficiency to position the Fashion area as a key driver of store traffic, sales, and customer engagement

General Topics:

  • Build leadership skills and mindset critical for driving fashion performance and inspiring teams
  • Ensure understanding of the entire fashion process, enabling proactive management and consistent results
  • Clarify team roles to improve accountability and operational efficiency, leading to stronger execution
  • Improve inventory flow and reduce stock delays, directly impacting sales and customer satisfaction
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Coaching/Mentoring
  • Discussion
  • Practical Exercises
  • Work-based Learning

Methods of Assessment:

  • Examinations
Supplemental Materials
Equivalencies