Course

Credit Type:
Course
ACE ID:
WALM-0219
Version:
1
Organization's ID:
5030 or 5031(PR version)
Organization:
Walmart Inc.
Location:
Classroom-based
Length:
3 days (22 hours)
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Retail Operations Management
Competency Framework Statement
Lightcast Skills Accountability
Lightcast Skills Supervision
Lightcast Skills Leadership
Lightcast Skills Interpersonal Communications
Lightcast Skills Investigation
Lightcast Skills Project Schedules
Lightcast Skills Profit and Loss (P&L) Management
Lightcast Skills Artificial Intelligence
Description

Objective:

The course objective is to develop advanced leadership capabilities to operate and grow a Sam’s Club by analyzing business performance data, diagnosing operational and cultural drivers, and leading teams to execute strategic actions across membership, merchandising, safety, compliance, and financial outcomes through applied, in-club experiences.

Learning Outcomes:

  • Analyze leadership behaviors required to drive operational and financial performance
  • Conduct structured in-club observations to diagnose execution and performance gaps
  • Evaluate membership, merchandising, and operational drivers of business results
  • Interpret financial data including P&L components, margin, and shrink to inform decisions
  • Differentiate between leading and lagging indicators to proactively manage performance
  • Develop a strategic action plan with defined ownership, actions, and measurable outcomes
  • Present and refine strategic plans using structured peer feedback

General Topics:

  • Leadership development and behavior change
  • Strategic prioritization and decision-making
  • Membership growth and member experience
  • Merchandising strategy and execution
  • In-club observation and operational analysis
  • Safety leadership and risk prevention systems
  • Compliance systems and accountability (OP-35)
  • Financial acumen and profit and loss interpretation
  • Leading vs. lagging indicators
  • Root cause analysis and systems thinking
  • Coaching and team leadership
  • Strategic planning and execution
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Coaching/Mentoring
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises
  • Project-based Instruction
  • Work-based Learning
  • Performance Rubrics (Checklists)
  • AI-Partnered touring

Methods of Assessment:

  • Case Studies
  • Other
  • Performance Rubrics (Checklists)
  • Presentations
  • Written Papers
  • Capstone Strategic Plan and Peer Review
Supplemental Materials
Equivalencies

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