Course

Credit Type:
Course
ACE ID:
WALM-0170
Version:
1
Organization:
Location:
Classroom-based
Length:
40 hours
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Advanced Retail Management
Competency Framework Statement
Lightcast Skills Influencing Skills
Lightcast Skills Accountability
Lightcast Skills Supervision
Lightcast Skills Organizational Skills
Lightcast Skills Planning
Lightcast Skills Management
Lightcast Skills Budgeting
Lightcast Skills Operations
Lightcast Skills Digital Transformation
Lightcast Skills Self-Motivation
Description

Objective:

The course objective is for new-to-role associates to focus on both tactical and leadership aspects of their roles. Participants explore universal processes and leadership essentials that are important for them to demonstrate and develop during their first 90 days in-role.

Learning Outcomes:

  • Embrace change and empower their team to improve the business and increase efficiency.
  • Apply knowledge and skills learned throughout this course to effectively lead their store.

General Topics:

  • Customer Experience
  • Safety and Compliance
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Learner Presentations
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes
Supplemental Materials
Equivalencies