Course Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: WALM-0185 Version: 1 Organization: Walmart, Inc. Location: Classroom-based Length: 2 days (16 hours) Minimum Passing Score: 70 ACE Credit Recommendation Period: 9/1/2022 - 8/31/2025 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Vocational-Certificate 1 Project Management Competency Framework Statement Lightcast Skills Accountability Lightcast Skills Supervision Lightcast Skills Planning Lightcast Skills Self-Motivation Lightcast Skills Customer Service Lightcast Skills Sales Lightcast Skills Interpersonal Communications Lightcast Skills Operations Lightcast Skills Retail Operations Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to describe the foundational values; explain how the core values drive our behavior when providing exceptional customer service and supporting the stores. Learning Outcomes: Explain how the core values drive our behavior when providing exceptional customer service and supporting the stores Detail how project team associates support stores during projects to promote successful processes for our omnichannel business General Topics: Culture Customer service How to be a partner and a leader Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Classroom Exercise Discussion Practical Exercises Methods of Assessment: Examinations Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Equivalencies Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Walmart, Inc. View All Courses College Credit Opportunities Page Content