Course

Credit Type:
Course
ACE ID:
WALM-0203
Version:
1
Organization:
Location:
Classroom-based
Length:
1.5 weeks (64 hours)
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Competency Framework Statement
Lightcast Skills Accountability
Lightcast Skills Communications
Lightcast Skills Problem Solving
Description

Objective:

The course objective is to gain a better understanding of auto care center content and gain hands on experience of the auto care center processes.

Learning Outcomes:

  • Develop feedback skills through observations and feedback delivery
  • Competently deliver the auto care center course materials to associates in the field
  • Speak to tire and lubrication processes from an experiential perspective
  • Familiarize the participant with work resources such as the auto care center homepage
  • Understand what the processes for auto care center are and the why behind them
  • Develop facilitation skills through feedback from experienced facilitation team and business partners
  • Develop business contacts and partnerships with home office support and vendors

General Topics:

  • Auto care center roles and responsibilities
  • Tire procedures
  • Battery procedures
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Coaching/Mentoring
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises
  • Work-based Learning
  • Performance Rubrics (Checklists)

Methods of Assessment:

  • Performance Rubrics (Checklists)
  • Presentations
Supplemental Materials
Equivalencies