Course

Credit Type:
Course
ACE ID:
WALM-0200
Version:
1
Organization:
Location:
Classroom-based
Length:
3 hours
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Change Management
Competency Framework Statement
Lightcast Skills Influencing Skills
Lightcast Skills Accountability
Lightcast Skills Management
Lightcast Skills Communications
Lightcast Skills Change Management
Lightcast Skills Leadership
Description

Objective:

The course objective is to learn change management; and use best practices when leading through development conversations.

Learning Outcomes:

  • Follow the steps of the Spark It approach to change management
  • List the three steps for supporting associates through change
  • Respond to different types of resistance when dealing with change
  • Reflect on the types of influence and their effect in encouraging change
  • Use best practices when leading through development conversations

General Topics:

  • Leading through Change
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Discussion

Methods of Assessment:

  • Examinations
Supplemental Materials
Equivalencies