Course

Credit Type:
Course
ACE ID:
WALM-0188
Version:
1
Organization:
Location:
Classroom-based
Length:
2 weeks (80 hours)
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Management
Competency Framework Statement
Lightcast Skills Management
Lightcast Skills Investigation
Lightcast Skills Root Cause Corrective Action
Lightcast Skills Operational Excellence
Lightcast Skills Customer Service
Lightcast Skills Writing
Description

Objective:

The course objective is to develop the Assistant Store Manager’s people management skills, financial acumen, ability to deliver store processes according to OBW, and real-world application.

Learning Outcomes:

  • Follow facility operational processes
  • Understand financial reporting and how to interpret financial reports to run the facility

General Topics:

  • People management skills
  • Financial acumen
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Discussion

Methods of Assessment:

  • Case Studies
Supplemental Materials
Equivalencies