Course

Course Summary
Credit Type:
Course
ACE ID:
VSPA-0003
Location:
Classroom-based
Length:
3 weeks (120 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Supervision or Management
Upper-Division Baccalaureate 3 Human Resources Management
This course is recommended for a total of 6 semester hours at the upper-division baccalaureate degree category.
Description

Objective:

The course objective is to prepare first line supervisors to comprehend and perform the necessary functions of a first line supervisor.

Learning Outcomes:

  • Have gained insight regarding the proper role of the first line supervisor, potential liability attached to supervisory positions, methods of coaching and mentoring employees, application of ethical leadership, proper scheduling, and utilization of huma

General Topics:

  • Public speaking
  • Critical incident stress management practices
  • Role of the first line supervisor
  • Workplace harassment
  • Coaching and mentoring
  • Leadership and ethical frameworks
  • Supervisor liability
  • Media relations
  • Administrative investigation practices
  • Proper techniques for case management
  • Operation planning
  • Investigating agency vehicle crashes
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations

Minimum Passing Score:

70%
Supplemental Materials