Course

Credit Type:
Course
ACE ID:
UAWG-0015
Version:
1
Organization:
UAW-GM Center for Human Resources
Location:
Classroom-based
Length:
38.5 hours (5 days)
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Training
Description

Objective:

To provide the participants with the skills needed to identify performance problems, symptoms, causes, and solutions.

Learning Outcomes:

  • Identify performance problems
  • Gather data by using the team approach
  • Write surveys and do interviews
  • Calculate the return on investments
  • Contract with the customer
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Discussion
  • Lectures
Supplemental Materials
Equivalencies