Course

Course Summary
Credit Type:
Course
ACE ID:
OPM-0059
Location:
Classroom-based
Length:
35 hours (1 week)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Graduate 2 Leadership, Organizational Behavior or Public Administration
Description

Objective:

To improve executives and managers by providing skills needed to cope better with rapidly changing crisis situations through development of their abilities to function under pressure.

Learning Outcomes:

  • Assess one's own as well as organizational inclinations in high-pressure situations
  • Organize for effective decision making
  • Create and lead a crisis action team
  • Understand available crisis management tools
  • Identify a crisis
  • Demonstrate ability to choose among different decision-making models
  • Demonstrate the ability to utilize skills required for setting strategies
  • Develop information management approaches while under pressure
  • Analyze and demonstrate core elements of effective crisis communication
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Discussion
  • Learner Presentations
  • Lectures
  • Work-based Learning
Supplemental Materials