Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: OPM-0105 Organization's ID: SD-I and SD-II Organization: U.S. Office of Personnel Management Location: Classroom-based Length: 5 days (46 hours); 4 days (39.5 hours) Dates Offered: 9/1/2014 - 8/31/2017 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 3 Supervision Upper-Division Baccalaureate 2 Leadership The student must complete this course and Supervisory Development Seminar II: Learning to Lead to receive credit. Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective of SD-I and SD-II is for participants to acquire, practice and apply basic supervisory practices, skills and tools and to demonstrate and apply the competencies outlined in the OPM ECQ 'Leading People'. The courses to provide first-line government supervisors with the competencies required to meet the human resource, performance management and leadership responsibilities of this critical management position.The seminar is directed to prospective and new government supervisors as well as to those who have been in the role of supervisor, but who have not received any previous training. Participants may attend SD-I: Fundamentals as an independent course, SD-II: Learning to Lead as an independent course or both weeks as a combined course. The weeks are offered consecutively for those participants wishing to complete the seminar as a two-week course. Learning Outcomes: Identify and apply the skills, behaviors, and attitudes that define the successful supervisor and adapt those to maximize personal performance Navigate Federal human resource management system and differentiate appropriate personnel actions to recruit, hire, and retain employees in the federal workplace Implement effective performance management practices that set expectations and encourage effective performance Evaluate seminar lessons and formulate a plan to improve personal performance upon returning to the workplace. At the end of the SD-II course, the participants are able to demonstrate knowledge and skills under the leading people executive core qualification Understand personal motivations and the motivations of others by exploring personal preferences and articulate the strengths and weakness of those preferences Identify and demonstrate critical communication skills necessary to engage in performance feedback and coaching for excellence Demonstrate skill through the submission of a learning application assignment Upon completion of this course, the SD-I course, the participants are able to Articulate the appropriate personnel actions required to discipline and terminate employees who are poor performers or who violate workplace behavioral principles Understand and articulate the origins of conflict and develop effective communication skills for managing conflict as a supervisor Develop an action plan to apply these skills to a real-life workplace conflict Network to receive feedback from peers in other Federal agencies facing similar and unique leadership and supervision challenges General Topics: :welcome and overview The successful supervisor Human resource essentials Labor relations basics for supervisors Establishing a performance management process Addressing performance: discipline and termination Moving forward: post-course test and learning application The general SD-II course topics include: Welcome, course overview, and course application assignment Defining leadership Exploring leadership practices Understanding personal preferences Conflict resolution The supervisor as coach: performance feedback The supervisor as coach: transforming good performance into excellence Supervisory leadership practicum Learning application assignment and team feedback Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Case Studies Classroom Exercise Discussion Learner Presentations Lectures Practical Exercises Methods of Assessment: Case Studies Presentations Written Papers Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content