Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: OPM-0079 Organization: U.S. Office of Personnel Management Location: Hybrid Length: 56 hours during Seven Weeks online and 17 Classroom hours = 73 hours Dates Offered: 7/1/2005 - 6/30/2009 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Graduate 3 Business Administration, Educational Administration, Personnel Administration, Management, or Public Administration Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: To provide new managers the knowledge and skills to necessary to transition successfully into their new positions and to meet the challenges facing public sector managers. Learning Outcomes: Widen perspectives on Federal management issues Employ skills and techniques to develop service motivation and customer service in their organizations Develop the leadership and interpersonal skills to become effective managers Develop a capacity for strategic management thinking Improve their ability to deal with ambiguity, competing interests and institutional values in decision making Understand implications of constitutional and ethical issues in managing Federal government activities Apply the Federal merit system in effectively managing human resources Understand and support a learning organization climate Employ useful techniques to increase their personal resiliency Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Classroom Exercise Discussion Learner Presentations Lectures Work-based Learning Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content