Course

Course Summary
Credit Type:
Course
ACE ID:
TEEX-0307
Organization's ID:
WWW019
Location:
Classroom-based
Length:
16 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Cross-Connection Control
Description

Objective:

Upon the successful completion of this course, participants will be able to analyze techniques for performing a customer service inspection of cross-connection control.

Learning Outcomes:

  • Participants will be able to explain the requirements to become a customer service inspector.
  • Participants will be able to summarize the federal, state, and local requirements concerning the Customer Service Inspection.
  • Participants will be able to describe the effect of hydraulic principles on the public water system.
  • Participants will be able to discuss cross-connection control procedures.
  • Participants will be able to describe factors in controlling lead within the public water system.
  • Participants will be able to discuss procedures for performing a customer service inspection.
  • Participants will be able to inspect customer service and cross connections.

General Topics:

  • Module 1: Introduction to Customer Service Inspections
  • Module 2: Regulations
  • Module 3: Hydraulic Principles
  • Module 4: Cross-Connection Control—Methods and Installation
  • Module 5: Lead
  • Module 6: Customer Service Inspection
  • Module 7: Inspecting Customer Service and Cross Connections
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials