Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: TEEX-0307 Organization's ID: WWW019 Organization: Texas A&M Engineering Extension Service Location: Classroom-based Length: 16 hours Dates Offered: 11/1/2023 - 10/31/2026 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 1 Cross-Connection Control Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: Upon the successful completion of this course, participants will be able to analyze techniques for performing a customer service inspection of cross-connection control. Learning Outcomes: Participants will be able to explain the requirements to become a customer service inspector. Participants will be able to summarize the federal, state, and local requirements concerning the Customer Service Inspection. Participants will be able to describe the effect of hydraulic principles on the public water system. Participants will be able to discuss cross-connection control procedures. Participants will be able to describe factors in controlling lead within the public water system. Participants will be able to discuss procedures for performing a customer service inspection. Participants will be able to inspect customer service and cross connections. General Topics: Module 1: Introduction to Customer Service Inspections Module 2: Regulations Module 3: Hydraulic Principles Module 4: Cross-Connection Control—Methods and Installation Module 5: Lead Module 6: Customer Service Inspection Module 7: Inspecting Customer Service and Cross Connections Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Audio Visual Materials Classroom Exercise Discussion Lectures Practical Exercises Methods of Assessment: Examinations Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from Texas A&M Engineering Extension Service Backflow Prevention Assembly Tester’s School (TEEX-0308) Basic Criminal Investigation (TEEX-0292) Basic Criminal Investigation Online (TEEX-0299) Basic Property Technician (BPT) Online (TEEX-0294) Basic Wastewater Operations (TEEX-0267) Bloodstain Pattern Analysis (BPA) (TEEX-0290) Courtroom Testimony Practical Applications (TEEX-0304) Crime Scene Investigation (TEEX-0293) Cyber Ethics (TEEX-0278) View All Courses Page Content