Course

Course Summary
Credit Type:
Course
ACE ID:
SDCM-0052
Organization:
Location:
Online
Length:
Self-paced. 12 weeks (25 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 business communication
Description

Objective:

The course objective is to equip students with communication tools and resources for the workplace, from everyday correspondence to special presentations. Students will learn successful workplace communication methods in terms of writing, speaking, and more.

Learning Outcomes:

  • communicate appropriately with different social and cultural groups
  • understand the roles of listening, nonverbal communication, and verbal communication in group settings
  • describe how business theories, ethics, and management styles help supervisors communicate effectively with employees
  • plan, develop, and finalize messages appropriate for the workplace
  • use appropriate visuals to enhance and strengthen workplace communication
  • draft proper business reports and proposals that are ready for publication
  • evaluate business presentations using common technological tools
  • write a resume and cover letter customized to fit a particular job opening
  • identify the types of communication common in the workplace

General Topics:

  • Communicating in the workplace
  • Communication and diversity
  • Communicating in groups
  • Interpersonal & group communication
  • Leadership in management
  • Roles and responsibilities of the supervisor
  • Communication as a supervisor
  • Messages in business communication
  • Planning to communicate in the workplace
  • Developing your message in the workplace
  • Completing your message in the workplace
  • Using visuals in workplace communication
  • Communicating with technology in the workplace
  • Business reports and proposals
  • Delivering presentations in the workplace
  • Resumes and cover letters
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials

Methods of Assessment:

  • Examinations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials