Course

Course Summary
Credit Type:
Course
ACE ID:
SDCM-0209
Organization's ID:
Health 308
Organization:
Location:
Online
Length:
Self-paced. 20 weeks (40 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Healthcare Quality and Process Improvement
Description

Objective:

The course objective is to describe and analyze healthcare quality management processes. This course covers different quality measures, interconnection among healthcare branches and its impact on healthcare quality.

Learning Outcomes:

  • apply healthcare quality measurements, models, quality management, performance improvement and quality improvement measures and understand the context of the development of these tools
  • apply validity and reliability standards to outcomes research
  • differentiate among various outcome measures relating to patients, illnesses, costs, and quality
  • explain how finances, staff, human resources and risk management impacts healthcare quality and outcomes
  • incorporate health care technology and advances made in this area and how they have impacted and continue to change quality and outcome measures
  • recognize the standards set by government and key players in the establishment of quality benchmarks and outcomes
  • apply patient-centered approaches including healthcare consumerism as a means of improving healthcare quality.
  • define and describe health care quality outcomes, methods, models in the U.S, including statistical methods and models

General Topics:

  • An introduction to healthcare quality
  • Healthcare quality organizations and standards
  • Managing health data
  • Health outcome measurement
  • Basics of statistical analysis for healthcare quality
  • Validity and reliability in outcomes measurement
  • Health status and quality of life measurements
  • Functional health and disability measurements
  • Geriatric and pediatric patient measurements
  • Mental, behavioral and social health measurements
  • Pharmaceutical outcome measurements
  • Patient care and safety measurements
  • Patient satisfaction measurements
  • Cost-effectiveness and economic measurements in healthcare
  • Hospitals, healthcare consumerism and quality measures
  • Healthcare quality management and improvement
  • Finances, staff and human resources in healthcare
  • Risk exposure and management in healthcare
  • Trends in healthcare quality
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Computer Based Training
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Quizzes
  • Written Papers

Minimum Passing Score:

70%
Supplemental Materials