Course

Course Summary
Credit Type:
Course
ACE ID:
SDCM-0140
Organization's ID:
Business 324
Organization:
Location:
Online
Length:
40 hours and 17 weeks
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Managerial Communications
Description

Objective:

The course objective is to examine and apply communication skills that managers need to effectively maneuver workplace conflicts, maximize productivity in meetings, deliver presentations, and handle many other duties that require communication.

Learning Outcomes:

  • analyze how the evolution of management theories over time has impacted the way managers communicate with others
  • determine how managerial communication impacts processes and relationships, both within and outside the organization
  • determine how managerial communication impacts processes and relationships, both within and outside the organization
  • design strategies for effective internal and external written communications
  • determine appropriate strategies for effective oral communications
  • identify and evaluate the role of technology in managerial communications and how it impacts the manager's interactions with others in the organization

General Topics:

  • Managerial Communication Dynamics Managerial Communication with Technology Effective Listening in the Workplace Nonverbal Communication in the Workplace Dynamics of Intercultural Communications Managing Workplace Conflict Managing Productive Meetings Conducting Workplace Interviews Characteristics of Managerial Writing Routine Messages, Reports, & Proposals Creating Professional Presentations Trending Issues in Managerial Communications
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials

Methods of Assessment:

  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes
  • Written Papers
  • Proctored Final Exam

Minimum Passing Score:

70%
Supplemental Materials