Course

Credit Type:
Course
ACE ID:
SDCM-0052
Version:
5
Organization's ID:
Business 113
Organization:
Location:
Online
Length:
25 hours for 12 weeks
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Business Communication
Description

Objective:

The course objective is to equip students with communication tools and resources for the workplace, from everyday correspondence to special presentations. Students will learn successful workplace communication methods in terms of writing, speaking, and more.

Learning Outcomes:

  • Identify key types and components of business communication, including email, memos, reports, and presentations.
  • Apply effective communication strategies with diverse social and cultural groups, including listening, verbal, and nonverbal cues.
  • Explain business theories and ethical principles that support effective communication strategies in organizational contexts.
  • Select the most appropriate written materials, such as reports, proposals, and professional correspondence, to address specific workplace scenarios.
  • Produce effective business reports or presentations with the appropriate use of visuals and technological tools.
  • Deliver business content using effective presentation techniques and professional technological tools.

General Topics:

  • Communicating in the Workplace
  • Communication and Diversity
  • Communicating in Groups
  • Interpersonal & Group Communication
  • Leadership in Management
  • Roles and Responsibilities of the Supervisor
  • Communication as a Supervisor
  • Messages in Business Communication
  • Planning to Communicate in the Workplacel
  • Developing Your Message in the Workplace
  • Completing Your Message in the Workplace
  • Using Visuals in Workplace Communication
  • Communicating with Technology in the Workplace
  • Business Reports and Proposals
  • Delivering Presentations in the Workplace
  • Resumes and Cover Letters
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials

Methods of Assessment:

  • Examinations
  • Other
  • Quizzes
  • Written Papers
  • Memo Assignment; Business Report Assignment; Business Report Presentation; Chapter Tests; Final Exam
Supplemental Materials
Equivalencies