Occupation Description:
Work-based learning allows for students to get hands on learning and experience in an agile enterprise development environment utilizing multiple technologies and frameworks. Whereas in the Agile Enterprise courses the students learn in a simulated environment, on-the-job learning allows students to continue their growth and learn by working on real world projects. These two years of learning are an integral growth stage for a developer to choose their career specialization in years 3 through 5.
Program Description:
Students will learn ServiceNow methods and practical application in an enterprise-agile environment, complete with product owners, scrum masters, and stakeholders.
As a ServiceNow Developer, students will analyze and solve real-world scenarios using various IT services such as Problem Management, Configuration Management, Knowledge Management, Reporting, and Integration with Web Services, utilizing the ServiceNow Platform, ITSM and CSM.
Program Objective:
The program objective is for students to learn ServiceNow development in an enterprise-agile environment, complete with product owners, scrum masters, stakeholders, etc.
Learning Outcomes:
- Communications - The student will be able to conduct audience analysis; construct and deliver oral speeches; conduct small group instruction; execute basic speech and instructional skills; deliver an oral presentation using multimedia; and collect, analyze, and report data.
- Agile Project Management –The student will be able to create a project charter; develop a business case that includes a requirements document; describe project management integration; identify stakeholders and define customer expectations; define project scope and work breakdown structure; develop a project schedule; develop cost estimates; describe methodologies for quality assurance; develop a human resource plan; develop a communication plan; perform risk assessment and mitigation; develop a procurement management plan; and utilize Microsoft Project software to manage a project.
- Scripting Languages - The student will be able to discuss the basic techniques used to create scripts for automating administrative tasks; employ regular expressions in processing text; demonstrate the use of scripting languages to manage applications using networks; explain how to use scripting language to process other application's data; and show the use of scripting developing applications using networks and databases.
- Introduction to Web Development –The student will be able to explain Internet and world-wide-web concepts related to web development; code HTML5 web pages; create the body and content of a web page with HTML tags, attributes, values, e.g. headings, paragraphs, hyperlinks, images, tables, forms, etc.; demonstrate proficient use of CSS (Cascading Style Sheets) to format the appearance of web pages and provide layout; define web design best practices; create web page layouts using the most recent industry best practices; implement user accessibility best practices, e.g. mobile/responsive, people with disabilities, etc.; use W3C to validate HTML and CSS; identify recommended practices for web site promotion and Search Engine Optimization (SEO); create and use a JavaScript in a web page; incorporate multimedia and Interactivity into a web page; explain what acquiring a domain name, hosting, and publishing a web site entails; and publish a web site.
- Seminar in Computer Science –The student will be able to analyze a complex computing problem and apply principles of programming and other relevant disciplines to identify solutions; evaluate the requirements for a specific programming problem and recommend solutions; create a program to meet the objectives; function effectively as a member or leader of a team engaged in activities appropriate to the task; identify and analyze user needs then create, integrate solutions in the computing-based project; demonstrate the application of knowledge and skill sets acquired from the courses and workplace in the assigned job function; exhibit critical thinking and problem-solving skills by analyzing underlying issues and apply to project challenges; and recommend ideas to improve work effectiveness and efficiency by analyzing requirements then considering viable options.
- Internship in Information Technology – The student will be able to analyze a complex computing problem and apply operating system administration principles and other relevant disciplines to identify solutions; analyze a complex computing problem and apply principles of programming and other relevant disciplines to identify solutions; evaluate the requirements for a specific system configuration and recommend solutions; create a program to meet the objectives; function effectively as a member or leader of a team engaged in activities appropriate to the task; identify and analyze user needs then create, integrate solutions in the computing-based project; demonstrate the application of knowledge and skill sets acquired from the courses and workplace in the assigned job function; exhibit critical thinking and problem-solving skills by analyzing underlying issues and apply to project challenges.; and recommend ideas to improve work effectiveness and efficiency by analyzing requirements then considering viable options.
- Introduction to Databases - The student will be able to input data into forms; download data sets for analysis; develop SQL reports; administer updates to the database management system (DBMS); and integrate the database with external systems.
- Introduction to Software Development – The student will be able to describe software development and design methodologies; create data and object models; develop use cases; communicate using information system terminology; work with stakeholders to develop requirements; develop, integrate, and implement a multifaceted software application as a team; and categorize different data types analyze the data collection process.
- Introduction to Cloud Computing – The student will be able to explain the phases of transition from classic data center to virtual data center and then to the cloud; describe virtualization technology and compute, storage, network, desktop, and application layers in IT infrastructure; describe business continuity solutions in a virtual data center environment; explain the key characteristics, services, and deployment models of cloud; describe the cloud infrastructure components and service management process; describe the cloud security concerns and solutions; and list the key considerations for migration to the cloud.
- Introduction to Javascript – The student will be able to design, develop, compile, debug, test, run, and document programs in the JavaScript language; design and develop programs using operators and assignments; design and develop programs using a variety of data types; demonstrate the input and output processes in JavaScript; design and develop programs using sequence, selection, and repetition structures; demonstrate pattern matching using JavaScript; demonstrate JavaScript objects; demonstrate the ability to write JavaScript application scripts; and evaluate and critique effectiveness and efficiency of code.
- Decision Making - The student will be able to use creative thinking to solve problems; develop strategies for risk analysis and risk mitigation; conduct situational analysis; use decision support systems; conduct backward planning; allocate resources to resolve problems; and apply ethics to problem-solving.
- Web Programming –The student will be able to code using key web programming concepts, structures, and processes; explain Full Stack development and its related front- and back-end concepts and tools; develop code using JavaScript/python/ that makes advanced use of functions, loops, event control, array processing, and DOM manipulation; create templates, modules, and components using front-end frameworks; use code editors and workflow tools to effectively develop and debug code; employ version control systems, such as Git, to manage source code changes and use and share code on repository hosting services, such as GitHub; use key code libraries and front- and back-end frameworks; create responsive page layouts using front-end frameworks; use Model View Controller (MVC) design patterns, two-way data binding, and create templates, modules, and services; implement single page application using front-end frameworks; design single page application using a back-end framework which exchange data with a database; connect to databases and data sources whether SQL or NoSQL; and debug code by using online documentation and forums.
- Web Frameworks –The student will be able to identify the industry’s most popular client-side and server-side web frameworks and the programming languages used in each; describe how client-side web frameworks are used to speed up development time and create cross-platform, accessible, responsive, and dynamic user-interfaces and web sites; describe how server-side web frameworks are used to speed up development time and create dynamic web sites and applications; use a client-side web framework to create a web page/site; use a server-side web framework (web application framework) to create a web page/site; demonstrate the use of web frameworks to create cross-platform web sites, e.g. desktops, mobile devices, etc.; and utilize an Application Programming Interface (API) to add functionality to a web page.
General Topics:
- Developer Basics
- Core C++ 1-6
- Core Python
- Numpy and Pandas
- Linux and Cloud