Course

Course Summary
Credit Type:
Course
ACE ID:
SKIL-0002
Organization:
SkillSoft Corporation
Location:
Online
Length:
Maximum 26-week period
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Computer Information Systems or Electronics
Description

Objective:

To learn how to install, configure, upgrade, and troubleshoot computers and computer components for business operations in a Windows 98/2000 environment.

Learning Outcomes:

  • Navigate Windows 9.x and 2000 interfaces
  • Install, configure, and maintain peripheral components
  • Identify networking and internetworking hardware and software concepts
  • Install, configure, and maintain Microsoft 9.x and 2000
  • Install, uninstall, run, and repair Windows 9.x and 2000 applications
  • Identify preventative maintenance techniques and practices
  • Troubleshoot a customer's Windows 9.x, NT, and 2000 hardware issues
Instruction & Assessment

Instructional Strategies:

  • Coaching/Mentoring
  • Computer Based Training
  • Discussion
  • Laboratory
Supplemental Materials