Course

Course Summary
Credit Type:
Course
ACE ID:
SAYA-0034
Organization's ID:
BUS209
Organization:
Saylor Academy
Location:
Classroom-based
Length:
120.75 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Organizational Behavior, Management, or Behavior Sciences
Description

Objective:

The course objective is to provide a detailed study of how people interact in organizations, delving into the factors that have the greatest impact on organizational behavior. Topics range from managing individuals and understanding group dynamics to managing conflict and initiating change.

Learning Outcomes:

  • Define organizational behavior
  • Relate organizational behavior to organizational success
  • Identify and analyze current trends in organizational behavior
  • Discuss globalization and the cross-cultural challenges of the workplace
  • Discuss the effects of physical and mental environments on workers
  • Assess workplace behavior as a product of attitudes toward work
  • Evaluate emotional intelligence and relate it to individual performance
  • Illustrate what a manager can do to improve motivation
  • Describe and identify group and team development
  • Discuss the skills required for working effectively in teams
  • Define power
  • Differentiate among the sources of power
  • Describe the various types of conflict
  • Define organizational structure
  • Summarize resistance to change
  • Relate how and why successful organizations manage their culture
  • Differentiate among different types of diversity and the benefits of each to organizations
  • Discuss elements that influence a person's perception
  • Correlate the effects of motivation on performance
  • Outline various approaches to job design
  • Compare and contrast groups and teams
  • Explain group dynamics
  • Explain the benefits and costs of teams from the organization's perspective
  • Identify and discuss interpersonal communication styles within groups and teams
  • Compare and contrast leadership and management
  • Assess the impact of various leadership approaches on organizational effectiveness
  • Identify and describe the factors of organizational politics
  • Explain how to effectively manage conflict and to resolve conflict with others
  • Summarize and employ negotiation strategies
  • Identify the basic types of organizational structure
  • Describe organizational change, methods for accomplishing change within an organization, and the skills necessary for implementing change
  • Articulate the meaning and importance of organizational culture

General Topics:

  • Organizations in business
  • Managing individuals
  • Managing groups
  • Leveraging power
  • Conflict management and negotiations
  • Managing change
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Computer Based Training
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

70%
Supplemental Materials