Course

Course Summary
Credit Type:
Course
ACE ID:
SAYA-0038
Organization's ID:
BUS300: Operations Management
Organization:
Saylor Academy
Location:
Online
Length:
34 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Operations Management
Description

Objective:

Upon the successful completion of this course, the student will be able to learn how to manage business processes to produce the products and services your customers need. Topics include product design, supply chain management, quality, inventory, and planning.

Learning Outcomes:

  • Explain the role of operations management and the use of the transformational model in the success of manufacturing and service organizations
  • Evaluate the importance of market needs and operational capabilities (e.g., productivity, workflow, and quality) in formulating a business strategy that creates a sustainable competitive advantage.
  • Analyze operation processes from a variety of perspectives such as productivity, workflow, and quality.
  • Discuss the goal of Supply Chain Management and its application in a variety of organizational settings.
  • Apply basic design principles to determine appropriate facility location and layout.
  • Explain techniques and methods for creating and evaluating work systems design.
  • Identify the critical factors involved in inventory control systems.
  • Explain quality management and apply continuous quality improvement principles to operations management.

General Topics:

  • Unit 1: Overview of Operations Management
  • Unit 2: Operations Strategy
  • Unit 3: Product Design and Process Selection
  • Unit 4: Supply Chain Management (SCM)
  • Unit 5: Just-In-Time and Lean Systems
  • Unit 6: Capacity Planning and Facility Layout
  • Unit 7: Work Systems Design
  • Unit 8: Inventory
  • Unit 9: Quality Management
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Computer Based Training
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations

Minimum Passing Score:

70%
Supplemental Materials