Course

Credit Type:
Course
ACE ID:
SOPH-0086
Version:
1
Organization's ID:
BUSI2030
Organization:
SOPHIA Learning, LLC
Location:
Online
Length:
The course is self-paced, and many learners complete it in 4-8 weeks.
Minimum Passing Score:
70
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Upper-Division Baccalaureate 3 Operations Management
Description

Objective:

The course objective is to teach students the process of turning resources into goods and services, from planning, design, and development, to organizing resources and labor, to managing quality and making continuous improvements. Throughout the course, students follow one company from an idea through a product launch and successful operation. The course also explores career paths in the broad field of operations management and considers the strategies future leaders need to be successful.

Learning Outcomes:

  • Examine operations management as a dynamic process in alignment with organizational goals and the external environment.
  • Describe organizational practices that improve efficiency and quality at all levels of operations.
  • Assess operations practices for quality, compliance, and continuous improvement.
  • Determine ways to optimize efficiency in manufacturing goods or delivering services.

General Topics:

  • Systems View and Processes View
  • Operations in Manufacturing and the Service Industry
  • The Product Development Process
  • Product Design and Service Design
  • Operations Strategy
  • The Supply Chain
  • Inventory Optimization
  • Manufacturing Models
  • Facilities Management
  • Role Management and Performance Management
  • Methods of Quality Control
  • Operations Leadership
  • Effective Leadership
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Computer Based Training
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes
  • Written Papers
Supplemental Materials
Equivalencies

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