Course

Course Summary

Credit Type:

Course

ACE ID:

ICS-0202

Organization's ID:

HUM106

Organization:

Penn Foster College

Location:

Classroom-based

Length:

Self-paced (52 weeks)

Dates Offered:

Credit Recommendation & Competencies

Level	Credits (SH)	Subject
Lower-Division Baccalaureate	1	Communication or Interpersonal Communication

Description

Objective:

The course objective is to develop more effective personal communication skills to increase chances for professional success. Students will identify the basic tenets of interpersonal communication, including diction, gesture, tone and facial expression, and practice methods for improving their skills in each area. Students will also improve their listening skills. The course also reviews the standards for professional communication, including making introductions, interviewing, and dressing professionally.

Learning Outcomes:

Define the term communication
Identify the major components of the communication process
Define the term body language and discuss its role in the communication process
Identify common body language signals
Explain the two principal ways active listeners process information
Describe the key attributes of effective speech
Define the term active listening
Discuss the essential personal skills that are needed for successful interpersonal relations.

General Topics:

Lesson 1- interpersonal communication: oral communication, body language, listening skills, and interpersonal skills
Lesson 2 - graded project interpersonal communication: voice and diction, listening, speaking, eye contact, and body language

Instruction & Assessment