Course

Course Summary
Credit Type:
Course
ACE ID:
NEMI-0225
Organization's ID:
ELK0105
Organization:
National Emergency Training Center (EMI)
Location:
Classroom-based
Length:
3 days (24 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 crisis communication
Description

Objective:

The course objective is to develop the skills needed to be full or part-time PIOs, including oral and written communications; understanding and working with the media; and basic tools and techniques to perform effectively as a PIO, both in the proactive/ advocacy times and crisis/ emergency response.

Learning Outcomes:

  • identify the steps in developing a public awareness campaign
  • develop a strategy for an awareness campaign on a selected topic
  • describe the process of getting information to the public
  • describe the role and responsibilities of the Public Information Officer during an incident
  • describe the barriers and challenges of public information in emergency management
  • describe and differentiate between the Joint Information System (JIS) and the Joint Information Center (JIC)
  • complete a JIS/JIC inventory and gap analysis
  • describe triggers for JIC activation
  • relate the information management cycle to roles and functions that are common components of a JIC
  • describe flexible and scalable structures for organizing a JIC based on incident needs
  • identify best practices for managing JIC functions
  • describe circumstances when State and Federal partners might be integrated into the JIS/JIC
  • describe the State JIC organizational structures and resources
  • describe the Federal ESF 15 organizational structures and resources
  • identify strategies for building partnerships at all levels.

General Topics:

  • Need for information
  • Public information
  • Awareness campaign
  • Public information during an incident
  • Chemical spill case study
  • Public information functions
  • Joint information system
  • Information management cycle
  • Joint information center
  • Getting information to the public
  • Public safety responsibility
  • Local/tribal incident response
  • Federal government role in a joint information center
  • Understanding the joint information center
  • Understanding Emergency Support Function 15 (ESF-15)
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations

Minimum Passing Score:

75%
Supplemental Materials