Course

Course Summary
Credit Type:
Course
ACE ID:
NEMI-0338
Organization's ID:
E0376
Organization:
National Disaster and Emergency Management University (NDEMU)
Location:
Classroom-based
Length:
4 Days (28 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 emergency management
Description

Objective:

The course objective is to provide the basic knowledge of the States’, Tribes’, or Territories’ role in the Public Assistance Program before, during, and after a disaster event and intended to enhance State, Tribal, or Territorial Public Assistance Managers’ skills in providing exemplary customer service.

Learning Outcomes:

  • Explain State/Tribe/Territory role in Public Assistance Program before, during, and after a disaster event
  • Enhance State/Tribal/Territorial Public Assistance Officers’ skills in providing exemplary customer service

General Topics:

  • Grantee Response
  • Presidential Declaration Process
  • Joint Field Office Operations
  • PA Program Eligibility
  • Project Worksheet Process
  • Continuing Operations
  • Documentation and Grant Management
  • Course Conclusion
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Examinations

Minimum Passing Score:

75%
Supplemental Materials