Course

Course Summary
Credit Type:
Course
ACE ID:
MNDE-0011
Organization:
Location:
Online
Length:
52 weeks (45 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 management
Description

Objective:

The course objective is to equip both new and experienced managers with the skills and resources necessary to foster strong connections, lead change, and resolve potential conflicts. Whether operating in an in-person office environment or a remote work setting, students will learn practical ways to better coach and motivate their teams throughout ten segments. The self-paced course offers an assortment of interactive exercises, videos, case studies, and self-assessments that engage learners and provide opportunities to practice and apply key management skills

Learning Outcomes:

  • identify the importance of addressing difficult employee behavior, and discuss how to manage conversations about difficult behaviors
  • understand the role of the manager in human resource management tasks related to employee recruitment and selection, on boarding, training and development, compensation, performance evaluation, and discipline
  • identify key strategies for managing employees, including remote workers
  • discuss the challenges associated with hiring, communicating, and leading remote employees
  • define negotiation and describe varied negotiating concepts, techniques, and strategies
  • identify different behaviors which can pose challenges to a negotiation and may cause impasses
  • recognize how effectively coaching and motivating employees is a vital part of managing and improving performance in any organization
  • discuss effective interpersonal communication strategies within the context various settings including small and large groups, and remote work
  • recognize the importance of time management and discuss some common time management tools and techniques
  • identify concepts and learn tools for the effective management of change.
  • define the concepts of emotional intelligence and identify how emotional intelligence can have a positive impact on managerial performance; describe common behaviors of difficult employees

General Topics:

  • Communicating collaboratively
  • Emotional intelligence for managers
  • Handling difficult employee behavior
  • HR fundamentals for managers
  • Introduction to management
  • Introduction to negotiations
  • Leading and managing change
  • Managing people
  • Managing remote employees
  • Time management
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies

Methods of Assessment:

  • Other
  • final proctored examination

Minimum Passing Score:

70%
Supplemental Materials

Other offerings from MindEdge Learning

(MNDE-0012)
(MNDE-0001)
(MNDE-0005)
(MNDE-0013)
(MNDE-0009)