Microsoft Teams administrators manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365.
Teams administrators are responsible for configuring and managing teams, channels, chat, apps, calling, meetings, and events. They manage phone numbers and services for Teams Phone. They manage the operational aspects of Teams clients and devices.
Teams administrators collaborate with owners of other workloads, including networking, identity, licensing, information management, and user adoption. They work with collaboration and communication system engineers to implement advanced Teams Phone and Teams Rooms scenarios. They plan and implement governance, security, and compliance for Teams.
Candidates for this exam have a working knowledge of Microsoft 365 services, including Microsoft 365 groups, Microsoft SharePoint Online, OneDrive, Exchange, and Azure Active Directory (Azure AD), part of Microsoft Entra. They understand the options for integrating and extending Teams with other apps, including Microsoft Viva, Power Platform, third-party apps, and custom apps.
Configure and manage a Teams environment (45–50%)
Manage teams, channels, chats, and apps (20–25%)
Manage meetings and calling (15–20%)
Monitor, report on, and troubleshoot Teams (10–15%)