Course

Course Summary
Credit Type:
Course
ACE ID:
EDSI-1019
Organization:
Korn Ferry (formerly TwentyEighty Strategy Execution)
Location:
Classroom-based
Length:
15 hours (2 days)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Business Management or Business Communication
Description

Objective:

The objective of the course is to develop the facilitation skills necessary to elicit and analyze quantifiable requirements on a project from all stakeholders in an organization; prepare for and conduct both face to face and remote group requirement gathering sessions; apply facilitation skills in a safe environment with a trained facilitator to guide them through various activities.

Learning Outcomes:

  • Use the appropriate facilitation techniques for a given session
  • Conduct a facilitation session using best practices
  • Identify the use of facilitation in business analysis
  • Explain the role and responsibilities of a business analysis facilitator
  • Plan and conduct two facilitation sessions using best practices
  • Recognize facilitation opportunities in business analysis

General Topics:

  • : Facilitation and Business Analysis, Facilitation Session Considerations, and Facilitation Session Practices
Instruction & Assessment

Instructional Strategies:

  • Case Studies
  • Discussion
  • Learner Presentations
  • Lectures
  • Work-based Learning
Supplemental Materials