Course

Course Summary
Credit Type:
Course
ACE ID:
EDSI-1024
Organization's ID:
DFM, DFMv
Organization:
Korn Ferry (formerly TwentyEighty Strategy Execution)
Location:
Classroom-based
Length:
22.5 hours (1 week)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Communication
Description

Objective:

The course objective is to teach techniques for creating high-impact, meaningful communication with coworkers, clients, and stakeholders. Through practical exercises, group discussions and case studies, students will learn how to determine their own communication style, identify the communication styles of their audience and adapt their delivery accordingly.

Learning Outcomes:

  • Plan communications and meetings for maximum results
  • Deliver persuasive communications that achieve desired outcomes
  • Adapt communication style to the receiver's style for greater impact
  • Work and dialogue more effectively in small groups
  • Select the most appropriate medium and structure for high-impact communication
  • Implement techniques and strategies to create high-impact communication

General Topics:

  • Communication intelligence, planning messages, message structure, message delivery, and high-impact meetings
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Presentations

Minimum Passing Score:

70%
Supplemental Materials