Course

Credit Type:
Course
ACE ID:
JIFF-0012
Version:
2
Organization's ID:
JLI_816, 814
Organization:
Jiffy Lube International
Location:
Hybrid
Length:
This course is taught in a 3-day (1.5 hours per day) virtual instructor-led setting or a 1-day (8 hour) face-to-face instructor-led setting.
Minimum Passing Score:
80
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Vocational-Certificate 3 Applied Leadership
Description

Objective:

The course objective is for managers to acquire the knowledge and skills to become leaders who can build a top performing team in the service center. Managers will also learn how to exhibit Extreme Ownership in the workplace and develop coaching skills.
The Leadership Live session supports the CBT content and allows the managers to discuss the topics with the instructor and peers, along with participating in role-play based and interactive activities.

Learning Outcomes:

  • Apply leadership strategies to build and sustain a high-performing service center team.
  • Demonstrate principles of Extreme Ownership in daily workplace decision-making and accountability.
  • Develop and implement coaching techniques to support employee growth and performance.
  • Foster a culture of collaboration and responsibility that aligns with organizational goals.

General Topics:

  • Leading at Jiffy Lube CBT JLI_816
  • Leading at Jiffy Lube Live Session JLI_814
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Coaching/Mentoring
  • Computer Based Training
  • Practical Exercises

Methods of Assessment:

  • Examinations
  • Quizzes
Supplemental Materials
Equivalencies

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