Course

Course Summary
Credit Type:
Course
ACE ID:
IRS-0001
Organization:
Internal Revenue Service
Location:
Classroom-based
Length:
64 hours (Course [9697] 24 hours, Course [9860] 16 hours, Course [9677] 24 hours); 72 hours (Course [9697] 32 hours, Course [9860] 16 hours, Course [9677] 24 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 2 Introduction to Supervision
Note: All three courses must be successfully completed to receive credit.
Description

Objective:

To introduce entry-level managers to the fundamentals of supervision.

Learning Outcomes:

  • Apply interest based problem solving process
  • Apply communication skills which foster effective relationships with staff, employees, and customers
  • Understand the basic competencies and attributes necessary to be an effective leader
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Discussion
  • Lectures
Supplemental Materials