Objective:
The course objective is to perform and execute human resource management duties such as recruiting, hiring, training, and retaining of personnel; maximizing efficiency and productivity in their programs; analyzing the different generations of our workforce and the relationship to our hiring practice; onboarding: establishing a realistic model to onboard new employees for a program or facility (which develops the partnership between supervisor and team member); creating realistic job standards; managing and evaluating performance; and describe and identify employee rights and the manager's responsibilities in relationship to Workers' Comp, Equal Employment Opportunity (EEO), and Labor Relations.
Learning Outcomes:
- analyze the different generations of our workforce, the relationship to NAF hiring practice, and identify important job duties and highly qualifying criteria (HQC) in order to prepare for a strategic requirement discussion with HR
- review and develop a resume/interview matrix and identify best practices for checking references
- create a realistic onboarding model and job standards
- give frequent feedback, evaluate performance and how to reward and discipline
- review the manager's responsibilities in relationship to Workers' Comp and Equal Employment Opportunity (EEO)
General Course Topics:
- NAF hiring procedures
- Selection process
- Onboarding
- Managing performance
- Employee rights