Course

Credit Type:
Course
ACE ID:
FTRO-0001
Version:
1
Organization:
Futuro Health
Location:
Online
Length:
6 weeks (80 hours)
Minimum Passing Score:
73
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Health Care Administration
Description

Objective:

The course objective is to provide students with a comprehensive understanding of the essential soft skills required to succeed in today’s healthcare environment. Throughout the curriculum, students will explore key concepts and principles that are essential for their development. They will acquire practical skills, engage in critical thinking, and gain valuable insights that will empower them to apply their knowledge in real-world situations. By the end of the course, students will be well-equipped with the tools necessary for success in their future endeavors.

Learning Outcomes:

  • Analyze real-world healthcare scenarios to determine appropriate, ethical responses that demonstrate empathy, cultural sensitivity, and professional accountability
  • Evaluate personal emotional responses and interpersonal dynamics to cultivate ethical, empathetic, and compassionate relationships that honor the cultural context and lived experiences of others
  • Apply clear, empathetic, and culturally responsive communication strategies that promote trust, understanding, and inclusive, patient-centered care across diverse populations
  • Evaluate personal cultural awareness and implicit biases to develop equitable, culturally responsive practices that respect the diverse values and beliefs of patients and colleagues
  • Apply teamwork and conflict-resolution strategies to foster inclusive collaboration, clarify roles, and contribute to high-quality, coordinated care
  • Engage in critical self-reflection and incorporate feedback to enhance communication, strengthen ethical practice, promote empathy and cultural responsiveness, and support professional development

General Topics:

  • Emotional Intelligence
  • Empathy and Compassion
  • Effective Communication
  • Cultural Competence
  • Teamwork and Collaboration
  • Ethics and Integrity
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Discussion
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Other
  • Quizzes
  • Written Papers
  • Reflection/Online Discussion and Live Session Participation and Engagement
Supplemental Materials
Equivalencies