Course

Course Summary
Credit Type:
Course
ACE ID:
NYCF-0040
Organization's ID:
COM 202
Location:
Classroom-based
Length:
160 hours- (40 hours per week for 4 weeks)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 fire or emergency medical services communications or special topics, or emergency management special topics
Description

Objective:

To teach each student how to perform the duties of the alarm receipt dispatcher.

Learning Outcomes:

  • Follow proper procedures when processing various types of alarms, use the 10 code and portray effective and proper customer relations
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Discussion
  • Lectures
Supplemental Materials