Course

Course Summary
Credit Type:
Course
ACE ID:
DEOM-0003
Organization's ID:
DD-1512-001
Length:
1 week (33 hours)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 mediation
Description

Objective:

The course objective is to equip neutrals with mediation and other ADR skills. This skill set will provide basic proficiency in mediation and facilitative conflict resolution. It is the intent of this program to provide DoD personnel with the fundamental training required for DoD mediators (third-party neutrals).

Learning Outcomes:

  • Know how conflict can impact mission effectiveness.
  • Comprehend interest-based negotiation techniques and how they can enhance mediator effectiveness.
  • Know how Alternative Dispute Resolution can impact mission effectiveness.
  • Know the confidentiality obligations associated with DoD mediation.
  • Comprehend how conducting a mediation can impact mission effectiveness.
  • Know the six (6) Mediation Stages.
  • Comprehend how the skills and tools needed to effectively communicate during the mediation process impact mission effectiveness by responding to questioning in an informal large group questioning process.
  • Know how to write settlement agreements during the mediation process and be able to discuss the required qualities and stipulations, as well as the effects on relationships and possible consequences of non-compliance with the terms of an agreement.
  • Know the ethical standards of conduct and cautions regarding unauthorized practice of law or counseling associated with DoD mediation activities.
  • Demonstrate Mediation Skills.

General Topics:

  • S the ADR Act and its amendments, with emphasis on the federal government's interest in encouraging mutual resolution of disputes and the benefits associated with utilizing ADR. It also covers the EEOC's regulations and policy guidance with respect to ADR, 29 C.F.R. § 1614.102(b)(2), 1614.105(f), 1614.108(b), and 1614.603
  • The operation of the ADR method or methods that the agency employs
  • Exposure to other mediation methods, including interest-based negotiation and skill development in drafting the settlement agreement, including the notice provision pursuant to 29 C.F.R. § 1614.504 where the aggrieved party believes that the agency failed to comply with the terms of the settlement agreement
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Case Studies
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Laboratory
  • Learner Presentations
  • Lectures
  • Practical Exercises

Methods of Assessment:

  • Case Studies
  • Examinations
  • Performance Rubrics (Checklists)
  • Presentations
  • Quizzes

Minimum Passing Score:

70%
Supplemental Materials