Course

Course Summary
Credit Type:
Course
ACE ID:
DLCR-0014
Organization:
Dale Carnegie & Associates, Inc.
Location:
Classroom-based
Length:
16 hours (8 hours per day for two days) or 21 hours (3.5 hours per week for six weeks)
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Human Relations or Management
Description

Objective:

To develop an understanding of how to overcome the challenges people face in changing attitudes and behaviors when launching process improvement initiatives.

Learning Outcomes:

  • Determine reality of the people issues in their organization, function well as a member of a variety of teams, interact effectively with a wide spectrum of individuals, utilize peer coaching to change attitudes and behaviors, and present ideas and infor
Instruction & Assessment

Instructional Strategies:

  • Classroom Exercise
  • Discussion
  • Learner Presentations
  • Lectures
Supplemental Materials