Course

Course Summary
Credit Type:
Course
ACE ID:
DLCR-0035
Organization:
Dale Carnegie & Associates, Inc.
Location:
Classroom-based
Length:
12 hours
Dates Offered:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 1 Communication Studies
Description

Objective:

The course objective is to move students to improve their leadership abilities by learning to communicate with diplomacy, tact, and confidence.

Learning Outcomes:

  • Increase trust, credibility, and respect through words and actions
  • Use emotional controls to sustain success
  • Identify how our attitude and image come across to others
  • Speak confidently, diplomatically, and tactfully in difficult situations
  • Build rapport and strengthen relationships

General Topics:

  • Attitude
  • Communication
  • Speaking skills
  • Human relations
  • Diversity
  • Negotiation
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Classroom Exercise
  • Computer Based Training
  • Discussion
  • Lectures

Methods of Assessment:

  • Presentations
  • Quizzes
  • Written Papers

Minimum Passing Score:

70%
Supplemental Materials