Course

Credit Type:
Course
ACE ID:
GOOG-0001
Version:
3
Organization:
Coursera Inc.
Location:
Online
Length:
3 months (10 hours per week)
Minimum Passing Score:
80
ACE Credit Recommendation Period:
Credit Recommendation & Competencies
Level Credits (SH) Subject
Lower-Division Baccalaureate 3 Networking Fundamentals
Lower-Division Baccalaureate 3 Operating Systems
Lower-Division Baccalaureate 3 Introduction to Cybersecurity
Lower-Division Baccalaureate 3 Introduction to Computers
Lower-Division Baccalaureate 3 Systems Administration
Lower-Division Baccalaureate 1 Career Development
Description

Objective:

This course is offered through Coursera, which is an ACE Authorized Instructional Platform.

The certificate objective is to cover computer hardware and software, networking, system administration, security, and troubleshooting through hands-on labs and interactive content. No prior experience is required, and graduates gain job-ready skills recognized by employers. This is a beginner-friendly, online program designed to prepare learners for entry-level roles in IT support.

Learning Outcomes:

  • Gain skills required to succeed in an entry-level IT job
  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

General Topics:

  • Introduction to IT and Computing
  • Computer Components and Hardware
  • Installing and Using Operating Systems
  • Networking
  • Interacting with Software
  • Troubleshooting Best Practices
  • Networking Basics
  • The Network Layer
  • The Five-Layer Network Model
  • The Transport and Application Layer
  • Networking Services
  • Limitations of the Internet
  • Troubleshooting and the Future of Networking
  • Working with Files in Windows and Linux
  • Users, Administrators, Groups and Permissions
  • Package and Software Management
  • Filesystems
  • Process Management
  • Operating System in Practice
  • What is System Administration?
  • Network Services
  • Software and Platform Services
  • Directory Services
  • Data Recovery and Backups
  • System Administration Consultation
  • Reflect on a Scenario
  • Creating a Company Culture for Security - Design Document
  • Understanding Security Threats
  • Pelcgbybtl (Cryptology)
  • Authentication, Authorization, Accounting
  • Securing Your Networks
  • Defense in Depth
  • Creating a Company Culture for Security
Instruction & Assessment

Instructional Strategies:

  • Audio Visual Materials
  • Computer Based Training
  • Practical Exercises
  • Project-based Instruction

Methods of Assessment:

  • Other
  • Quizzes
  • Peer review graded projects with rubric
Supplemental Materials
Equivalencies

Other offerings from Coursera Inc.

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College Credit Opportunities